Strengthen your patient relationships.

All the patient engagement tools you need to increase engagement and strengthen the doctor-patient experience.

Strengthen your patient relationships.

All the patient engagement tools you need to increase engagement and strengthen the doctor-patient experience.


Stronger connections for better health

Medical organizations benefit from improved efficiency when patients have the tools they need to take control of their own appointments, prescriptions, bill payments, and communications with healthcare professionals. Likewise, patient health outcomes and satisfaction improve when patients are engaged with their own care outside of direct treatment.

We've developed our patient engagement features to benefit both patients and providers. Our solution gives patients access to their medical information and allows them to handle tasks like scheduling and prescription renewal requests online, reducing demands on office staff and making care simpler for everyone involved.

 


Expand communication

Secure electronic reminders keep patients informed about appointments and prescription renewals.



Improve convenience

Our patient portal allows patients to update documents and information, schedule appointments, and pay bills online.



Boost patient satisfaction

Convenient, secure online patient bill pay simplifies billing for patients and ensures your practice gets reimbursed quickly.


Empower your patients

When office staff field fewer phone calls, they retain greater levels of accuracy and focus on serving the patients directly in front of them. From the patient's perspective, the patient portal equals greater transparency and more control over when, where, and how they receive care.

Our software empowers patients to reach out to physicians for help. Secure messaging allows patients to receive the information they need quickly. Physicians can use this feature to answer questions, provide instructions, and build stronger relationships with their patients, resulting in streamlined problem-solving, better communication, and greater patient trust.

 

Patient-centered resources

Our patient portal includes a wealth of health information provided by Medline, the U.S. National Library of Medicine® (NLM) premier bibliographic database. With access to information through Medline, your patients can find answers to medical questions, research their prescriptions and diagnoses, and learn about health and wellness. The resources are available in multiple languages, which serves as many patients as possible.

Easy access to reliable info can help patients understand their conditions, adopt healthy habits, and avoid the potential consequences of following questionable misinformation and advice - a win on all sides.

 Enhance the patient experience

Our innovative, cloud-based solution can increase engagement and strengthen the doctor-patient experience.



Appointment requests

Simplifies the patient scheduling process for front desk staff.



Patient history

Patients can view allergies, medications and medical history.



Bill pay

Easily collect patient balances securely and quickly.



Health documents

Patients can view and share documents, and providers can securely email data.



EHR integration

Data is automatically captured from the patient portal and available in the EHR.



Health library

Patients have access to a wealth of health information from Medline.



Patient kiosk

Patients experience an easy, paper-free patient check-in.



Lab results

Patients can conveniently view lab results once released.



Secure messaging

Engage patients in real-time throughout the care continuum. 



Stay connected

Using our integrated healthcare platform, you get access to a range of useful, user-friendly patient engagement tools.

 

It's easier for patients to take care of their health when they can stay connected every step of the way. Our solutions give patients access to their medical information and allow them to handle tasks like scheduling and prescription renewal requests online, reducing demands on office staff and making care simpler for everyone involved.

Here are just a few ways you can use edgeMED’s innovative solutions to increase engagement and enhance the patient experience:

  • Send and receive secure patient messages in real-time, strengthening the doctor-patient relationship throughout the care continuum.

  • Educational resources inspire patients to take more ownership of their health. Patients can access information provided by Medline in the patient portal.

  • Patients can review and update demographic and insurance information online, as well as request appointments, reducing errors and saving your staff time on administrative tasks.