Your IT network is the backbone of your organization, but IT is not the focus of your organization — it's ours. edgeCARE is our comprehensive service that provides pro-active network/device monitoring, cloud AntiVirus, web content filtering, cloud data backup, recovery and more. It’s designed not only to monitor and maintain all of the devices in your network, but also to focus on their security and productivity.

Whether a single provider organization or large health system, our edgeCARE managed IT service is an affordable and complete IT management solution. Provided through a single flat-fee monthly rate structure, edgeCARE eliminates the hassles and budgetary guesswork from managing and maintaining mission-critical data systems. We tailor a support plan that is customized to your environment to provide you the critical technical expertise you need to maximize up-time, increase network stability and staff productivity.

We put our 40+ years of industry experience at your disposal to provide dedicated IT support before you need it, so you can save time, money and headaches.

• Systems monitoring

• Managed backup

• Help desk

• Cloud hosting

• Disaster recovery

• Change management

• Hardware procurement

• Systems management

System monitoring and maintenance

edgeCARE proactive monitoring services makes your computing costs more predictable reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. With proactive monitoring from edgeMED, it’s like having a network administrator in your office 24/7.

• Proactive maintenance, alerting, remediation and upkeep of your IT infrastructure.

• Remote monitoring platform for servers, routers, switches, VPN devices, hubs, firewalls and complete environments.

Device security

Your medical organization requires the latest protection. And you need a cost-effective solution that is in the green on your time and resources. Using Endpoint Detection and Response (EDR) protection from edgeMED, your network and devices are protected against viruses and malware. Our platform detects and responds to advanced threats quickly and efficiently, minimizing the risk of data breaches and other cybersecurity incidents within your healthcare organization.

Internet content filtering

Physician’s and office administrators know they're losing productivity when staff shop and social network on company time. Internet content filtering from edgeMED ensures you can eliminate lost productivity from online visits to non-essential business sites.

• Block access to specific file types, websites or categories; or only allow specific sites to be accessed.

• Create flexible time-based rules that limit access to non-work-related sites to specific times.

Backup and recovery

Protecting your critical data has never been easier. Our automated edgeCARE Cloud Backup and Recovery services will boost your productivity and reduce your time spent managing data loss and manually backing up data to a local, external device. With edgeMED’s backup and recovery solution, you can have peace-of-mind knowing your data is safe.

• Backups are done quickly with little, if any, network disruption.

• Restoring files is a snap and can be done remotely through a web-based dashboard.

• Data is redundantly replicated throughout tier-4 data center locations with SAS-70, SOX & HIPAA compliant policies.

Reporting

With network analytics reporting from edgeMED, IT management is simplified.

• Customizable and branded reports allow us to verify system health and address any productivity concerns.

• Reports can be scheduled for electronic delivery choosing from output formats including PDF, CSV, Excel, XML, TIFF and HTML.

There’s nothing we can't handle

We invite you to reach out and discover how we can provide valuable support for your medical practice. Our expertise in managing IT solutions for healthcare organizations is well-documented and we are committed to tailoring our services to meet your unique needs. Leaving no stone unturned, we make sure that every aspect of your IT requirements is covered. From network security to data management, from telehealth integration to electronic health records, there's nothing that we cannot handle.

By partnering with edgeMED, you can rest assured that your medical organization will benefit from the most reliable, efficient, and secure IT solutions available. Get in touch today to explore how we can elevate your medical practice's IT capabilities and support your commitment to exceptional patient care.