edgeMED Help Center > Practice Management > Scheduler
Patient reminders.
Reminders Based on Location
Select the Reminder Type
To select the reminder type, start by clicking Utilities.
Then, click Reminder Composer.
Select Location Reminder as the Reminder Type.
Now, select a Location from the drop-down for reminder customization.
As soon as the material resource is selected, the default text appears in the SMS, email, and voice call fields. Once your messages are set up, click Save.
Next, log off and back into the system for your changes to be applied. Now, patients who have appointments linked to the selected location will receive the location reminder.
Reminders based on Material Resource
Click Utilities icon at upper right corner.
Click Company Master and then Availability Templates. Next, click New Availability Template in the top right corner.
Then, click Reminder Composer.
Select Material Resource Reminder as the Reminder Type.
Now, select a material resource from the drop-down for reminder customization.
As soon as the material resource is selected, the default text appears in the SMS, email, and voice call fields, and the Enable Material Resource Reminders toggle is turned off. Note: The group preferences below are highlighted in blue which just means that reminders for this material resource have not been set previously.
To customize the reminder messages, change the default SMS, email, and voice call messages. Once your messages are set up, turn ON the Enable Material Resource Reminders toggle.
Click Save and log off and back into the system for your changes to be applied. Now, patients who have appointments linked to the selected material resource will receive the material resource reminder.
Important Information
When the Enable Material Resource Reminders toggle is turned OFF, the patient reminders will be sent based on the location of the appointment.
Anytime, you want to turn off the material resource reminder, simply turn OFF the Enable Material Resource Reminders toggle!
When an appointment is rescheduled, you'll be prompted to choose whether to send a reminder for the rescheduled appointment if the patient is "opted-in" for reminders.
Any changes made to your preferences will be reflected in the next reminder cycle if the changes are made before the reminder job runs on the backend.