Boost healthcare employee engagement: Know what front-end revenue cycle staff want

Healthcare staffing shortages often hit the front end of the revenue cycle hardest. Taking a proactive approach to employee engagement, satisfaction is critical. Here’s how.

5 ways to make your healthcare staff more effective at point-of-service collections

Empathy plays a key role in a medical practice’s ability to collect up-front payment. Here's 5 ways to increase point-of-service collections without jeopardizing patient satisfaction.

Seven ways to improve patient collections in your medical practice

Collecting from patients is never easy. However, improving patient collections is an essential part of ensuring a medical practice’s financial health. Here’s how to navigate this complex topic to improve overall cashflow.